How To Return/Exchange An Item Print this page and place inside box with all returns – Please
use the back of this form and indicate exactly what you would like to exchange
item(s) for or if you are returning for credit. Please include the name the
order was shipped to.
Simply return the merchandise to:
American Tigerstrike, Inc
dba Extreme Swords For Sale.com
36731 Lion Peak Rd
Mountain Center, CA 92561
Refund and Exchange Policy
1. Returned items may not used, washed, altered or damaged and
must be suitable for resale.
2. Items must be returned within 14 days of receipt in the original bag
or packaging for even exchange or full credit.
3. Items returned within 15 to 30 days or not in original bag or
packaging are subject to a 15% restocking fee.
Merchandise will not be accepted back after 30 days
Customers are responsible for getting the merchandise back to us and indicating
the nature of the return. A $7.00 return shipping fee will apply to exchanges.
Heavy or larger items may be subject to additional shipping. Additional returns
on the same order may be subject to shipping charges. Please allow 2 to 3 weeks
for exchanges or credits. Returns will be credited back to the card it was
charged on. Credit will be for merchandise only. Return shipping fee's will not
apply if you received an incorrect, damaged or defective item.
If you have received an item that was damaged, defective or incorrect please
call Monday - Friday during the hours of 9am to 2pm California time or
email us. Please do not return the item without first contacting us. If
merchandise is received damaged please save any boxes for possible inspection by
UPS.
If you have any questions please call during regular office hours. All policies
are subject to change without advanced notice.
Credits cannot be issued prior to receipt
of merchandise.
